Information about the rights and the service. Assessment of the needs of the child and the family. Negotiation of a plan for support that could include: 

• Assessment of the needs of the child and the family;
• Provision of accommodation in a protected space - the service is available only in the Centres in Shoumen, Vidin and Montana;
• Individual work with a psychologists and a social worker;
• Legal consultation;
• Psychological consultation and crisis intervention;
• Psycho-social assistance and consultation of the child and the family;
• Psycho-therapeutic support.