The National Telephone Line for Children 116 111 is managed and administered by the State Agency for Child Protection. The Agency is the only specialized body of the Council of Ministers for management, coordination and control for the implementation of the state policy on child protection activities in the Republic of Bulgaria.

Since its inception, the line has been designed to support all children and their families. The operators who answer the calls are trained psychologists who 24 hours a day, 7 days a week, anonymously and completely free of charge, are ready to listen, support, consult and guide the callers on all issues that concern them. In case of data on risk for a child, the child protection authorities, within whose scope it is for investigation and undertaking measures and actions for protection, are immediately contacted, and the Agency monitors the measures taken until the risk for the child disappears.

For more information, visit the website of the National Telephone Line https://www.116111.bg/